Frequently Asked Questions
What is Zoom Etiquette: A Professional Guidebook?
The book Zoom Etiquette: A Professional Guidebook serves as the foundational system for all our training and consulting. Think of it as your team's virtual operations manual — a practical, witty, and experience-based guide for how to look, sound, and behave like a pro on Zoom.
It’s more than advice — it’s a framework.
What is Virtual Etiquette Advisors (VEA)?
Virtual Etiquette Advisors (VEA) is a consultancy dedicated to helping organizations master the art of virtual communication. We work with companies, universities, and executive teams to establish clear, professional standards for how people behave on Zoom and other video conferencing platforms.
From leadership workshops to team training, VEA brings structure, consistency, and clarity to the modern virtual workplace.
Why does Zoom etiquette matter?
Because professionalism is now pixelated.
Without shared standards, virtual meetings quickly become frustrating, awkward, or inefficient. The right etiquette improves trust, team dynamics, and business outcomes. Whether you’re in HR, sales, education, or the C-suite, Zoom etiquette isn’t optional — it’s the new business literacy.
What services does VEA offer?
VEA offers a suite of services designed to raise the virtual communication standards of your organization:
Zoom Etiquette Consulting – Custom policy development, leadership briefings, and team coaching to implement standards organization-wide.
Team Workshops & Training – Interactive sessions that bring the book to life, tailored for managers, new hires, or entire departments.
Certification Program – Employees become Zoom Etiquette Certified through a structured, engaging training process.
Keynote Speaking & Executive Seminars – High-impact sessions for leadership off-sites or corporate events.
Need something bespoke? We customize engagements based on company size, team goals, and industry.
Who is Zoom Etiquette for?
Our work resonates with:
HR and Learning & Development Leaders looking to formalize expectations
Sales and Customer Success Teams needing a polished presence
Executives and Founders who want their teams to represent the brand well
Business Schools teaching the next generation of remote professionals
If you manage people who show up on camera, we’re here to help them show up better.
What makes the Zoom Etiquette system different?
We’re not here to teach “Zoom 101.” We go beyond mute buttons and backgrounds.
The Zoom Etiquette system is:
Comprehensive – Covers personal presentation, meeting dynamics, and team coordination
Cultural – Focused on fostering shared norms and reducing ambiguity
Flexible – Adaptable to different industries, seniority levels, and meeting types
Backed by Experience – Built from 15+ years in sales, CX, and executive consulting
It’s not a script — it’s a playbook.
Can we implement Zoom Etiquette as a company policy?
Yes. That’s exactly what we help with.
We work with organizations to embed Zoom Etiquette into onboarding, performance standards, and team training. You get a custom version of our framework adapted to your internal culture and workflows — so it’s both respected and realistic.
How can we get started?
Start with a conversation. We’ll assess your needs and recommend a package that fits your size and goals. From there, you can:
Purchase the book for individual or team reading
Book a team training or leadership workshop
Launch a VEA Consulting engagement to roll out standards across your org
Contact Us to begin.
Do you work with schools or universities?
Absolutely. We offer guest lectures, curriculum modules, and virtual professionalism seminars tailored for business school students and emerging professionals. Today’s grads are tomorrow’s teammates — and video etiquette is essential for both.
Is this just for Zoom?
Not by a longshot.
While we use “Zoom” in the title, our system works across all major platforms — Microsoft Teams, Google Meet, Webex, and others. The rules of virtual professionalism are platform-agnostic.
Where can I buy the book?
You can purchase Zoom Etiquette: A Professional Guidebook on Amazon or directly from our website Zoom-Etiquette.com. Bulk and organizational pricing is available.
Can we bring you in to speak?
We love that question.
Yes, we offer keynote sessions, fireside chats, and executive seminars tailored to audiences ranging from leadership retreats to all-hands meetings. If you want your team to raise the bar, we’re ready to help set it.
I’m not the best reader, more of a phone addict / doom scroller - any other way to consume your content?
Absolutely - guilty as charged here as well. Best way to get our content is on our YouTube page - www.youtube.com/@ZoomEtiquette - we post direct lessons from the book, the training, as well as other topics related but didn’t make the cut. Look forward to seeing you there!
Otherwise you should take the course; it takes less time than reading the book (<2hrs) and covers the same ground.
Do I really have to wear pants?
Let’s put it this way: you don’t have to… until you have to stand up.
Zoom Etiquette is all about risk management and reputation. If you wouldn’t wear it to the office, don’t wear it on camera — or at least stay seated. A little effort goes a long way toward showing respect (and avoiding becoming a viral clip for the wrong reasons).